Front-Desk Security Officer (Mon & Tue, 8AM-6PM)

Key Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct routine foot patrols in and around building
• Perform other duties as assigned
• Observation and reporting of safety
• Issue Banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the property, notify Park X, Commercial property management, and Residential property management immediately
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Closely monitor and report any concerns to management

Qualifications

• A High School Diploma
• Must be a certified security officer in Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• An outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• A strong sense of urgency
• Strong problem-solving, time management and communication skills
• A highly credible and trustworthy person who operates with a high degree of integrity
• To be highly accountable and strive for a high level of excellence
• A positive, can-do attitude and be able to fuel growth and innovation
• A customer-focused and results-oriented person
• To continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• The ability to establish strong working relationships with others in a team setting
• The ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• A self-directed and independent worker, with minimal supervision

Benefits

• Compensation: Competitive Salary with Bonus Potential
• Benefit Package: 401K Match
• Career Development Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth
• Employee Perks (to name a few): Housing Discount, Commuter Benefits, Free Parking and EV charging, Parental Leave Program