Front Desk/Sales Associate - Tyler, Tx

About the role

StretchLab Tyler is seeking a high-energy, passionate, and sales-motivated individual who is easy to coach and shares a love for our community and brand. The Front Desk/Sales Associate will assist the General Manager by creating a welcoming environment for clients while driving membership and service sales. This role blends customer service, sales, and administrative duties to ensure every guest has a smooth and positive experience. Fitness knowledge or background is preferred but not required.

Responsibilities

• Assist the General Manager with lead generation, follow-up, and closing sales
• Greet clients and guests in a friendly and professional manner
• Manage front desk operations including check-ins, scheduling, and phone calls
• Drive sales by converting inquiries into memberships or sessions
• Educate clients about services, memberships, and promotions
• Book intro sessions and follow up with leads and prospects
• Process payments and assist with studio cleanliness and organization
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quotas and follow up with leads and missed intro classes
• Support team marketing events (pop-ups, health fairs, marathons, and community events) to promote the club
• Perform other duties as assigned

Requirements

• A flexible schedule is preferred but not required
• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets in memberships
• Must be able to work under pressure and meet tight deadlines
• Proficient computer skills
• Daily and/or occasional travel may be required
• Must be able to make phone calls throughout the shift

Compensation & Perks

• Commission paid on sales
• Opportunity for bonus based on performance
• Opportunity for growth within the company