Front desk Sales Associate (Troy)
CycleBar · Troy, MI · 18 mo ago
Business DevelopmentFull-time
Sales Responsibilities
- Meet studio sales goals, membership renewals and ancillary service goals
- Pre-plan with strategic new customer outreach, in-club leads (first time riders) and secure member referrals
- Exemplify leadership qualities in all areas of the business
- Build lasting relationships with prospective and current members to build a strong ambassadorship and retain members
- Rooted in hospitality and uphold the Mission of fueling an energetic communal experience
Requirements
- 1+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Reps in sales
- Able to manage and drive 2 revenue streams: memberships and retail
- Fluent in English with excellent communication and strong interpersonal skills
- Able to excel in a fast-changing, diverse environment
- Able to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Solid organizational skills, proficient in data management, able to prioritize and meet deadlines
- Professional, punctual, reliable, neat, strong attention to detail and accuracy, trustworthy, able to handle confidential information
- Able to work harmoniously with co-workers, clients and the general public
- Proficient with computers and Studio software
Duties
- Lead generation including Grass Roots Marketing and Networking
- Membership sales
- Maintain cleanliness and organization of the Studio
- Schedule and participate in networking/community events and studio promotions
- Strategize marketing to generate new leads
- Acquire new members and retain existing members
- Convert non-membership based users to membership base
- Conduct pre-planning activities each month including strategic outreach for securing first time rider/lead flow
- Build rapport and lasting relationships with prospective and current members
- Drive referral business through ambassadorship
Compensation & Benefits
- Competitive hourly + Commission incentive based on experience & performance
- Commission paid on sales
- Opportunity to bonus, based on performance
- Complimentary CycleBar Classes at Studio
About the Role
- Dynamic CycleBar studio in Troy is seeking motivated sales-minded individuals
- Front desk sales associates are passionate about fitness and delivering a superior experience
- Must exemplify leadership qualities in all areas of the business
- Rooted in hospitality and uphold the Mission of fueling an energetic communal experience
Company Overview
CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.