Front Desk Sales Associate
About the role
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
We are looking for a detail-oriented and sales-focused Front Desk Sales Associate. Your focus will be on driving day-to-day salon operations with accuracy and efficiency as well as growing revenue through lead conversion, membership conversion, package sales, and providing an excellent customer experience to every guest. If this sounds like a great fit, we would love to hear from you!
Responsibilities
- Manage bookings, appointment details, and guest communications
- Convert incoming leads into new appointments
- Convert lash extension customers into new members
- Sell "Buy 3, Get 1 Free" service packages
- Give every guest an enthusiastic welcome and provide them with extraordinary customer service
- Maintain a clean and inviting environment
Skills
- 1+ years administrative, sales, and service experience in a salon business.
- Strong attention to detail, written and verbal communication
- Strong partnership mindset with owners and stylist team
- Ability to multitask in a fast-paced environment
- Experience with MindBody Software is a plus!
Pay
Hourly pay is tiered based on number of new memberships