Front Desk Representative (On Call)

At Abbotswood at Stonehenge, the Front Desk Representative delivers exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role fosters a friendly, secure, and engaging environment and supports daily operations to ensure every visitor feels valued from the moment they arrive.

Responsibilities

• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

Requirements

• Bring a positive attitude and excellent customer service skills
• 6 months to 1 year of front desk, receptionist, or resident relations experience
• High school diploma or GED preferred
• Senior Living experience a plus
• Hotel experience a plus
• Must be willing to learn and cover all three shifts as needed (1st: 7:30am–4pm, 2nd: 4pm–12am, 3rd: 12am–7:30am)

Benefits

• Competitive pay ($17/hour)
• A free meal per shift
• Healthcare benefits including vision and dental (full-time only)
• Matching 401k (full-time only)
• Paid Time Off
• Rewards and bonus opportunities
• Continuous training and growth opportunities

All offers of employment are subject to successfully passing a drug screen, a job-specific physical, a TB test, and a background check. The company covers the cost of these pre-hire requirements.