Front Desk Representative (GSA)

What You’ll Do

• Input complete, accurate patient demographic information.
• Update patient financial data and verify/document benefits with proof of coverage.
• Enter visit charges to the correct payer source and collect applicable payments.
• Assist uninsured individuals and low-income families in obtaining government health insurance.
• Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.

Required

• CAC (Certified Applications Counselor) obtained prior to November 1st, annually if needed.
• Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges.
• High School Diploma/GED preferred.
• Associate degree in a related field preferred.
• Three (3) years’ medical, dental, or behavioral health experience.
• Bilingual.

Why Join CommWell Health?

• Impact: Be part of a team that delivers life-changing care to underserved populations.
• Balance: Enjoy a supportive, flexible environment that values your well-being.
• Growth: Access continuous learning, advancement pathways, and leadership development.
• Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued.

A Team That Cares for You

• Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs.
• 401(k) with Matching – Invest in your future with confidence.
• Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals.
• Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness.
• Career Growth – On-the-job training, certification support, and advancement opportunities.

Equal Opportunity Employer

CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.