Front Desk Representative

Front Desk Receptionist

Optima Medical is an Arizona-based medical group with 30 locations and over 130 medical providers serving more than 200,000 patients statewide. Our mission is to improve the quality of life in Arizona by providing personalized healthcare and focusing on preventing leading causes of death. We offer a wide range of services including cardiovascular health, behavioral health, allergy testing, in-house lab testing, imaging, chronic disease management, and more. Optima is currently seeking a Front Desk Receptionist to join our dynamic team!

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow-up appointments
• Input/Update patient information, including insurance

Qualifications

• 1 year Medical Front Office Experience (Preferred)
• 1 year Customer Service Experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail-oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• High School Diploma or GED Equivalent

Benefits

• Substantial Growth Opportunities
• Led by a supportive and positive team
• Resources to further career development
• Fun work environment (lunches, events, holiday parties)
• Benefits package including medical, vision, dental, 401k, paid holidays