Front Desk Representative
About the role
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
Responsibilities
- Greet patients in a pleasant and timely manner.
- Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information.
- Verify registration forms are complete & obtain referring physician & primary physician information.
- Ensure patient has current referral on date of service. Obtain referral if necessary.
- Verify insurance benefits and eligibility prior to office visits & procedures.
- Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
- Ensure time-of-service batch is balanced and closed daily.
- Research & assist patients with questions regarding balances including collecting applicable payments.
- Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
- Other duties as assigned.
Requirements
- A high school diploma
- 2+ years experience in medical practice or similar setting
- Bilingual (Spanish) preferred
- eClinicalWorks (eCW) experience desired
- Willing to travel to different centers
Qualifications
- Competitive compensation
- Benefits package
Skills
- Excellent communication skills
- Attention to detail
- Ability to multitask
Benefits
- Medical
- Dental
- Vision
- Spending Accounts
- Life / AD&D
- Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Theft
- Pet
- 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
- Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Pay
Competitive compensation
Schedule
No weekends or evenings – Monday thru Friday
Benefits
- Paid holidays and paid time off
- Rapidly growing team with opportunities for advancement
- Comprehensive benefits package
- Tickets at Work program providing discounts on concerts, travel, movies, and more
Company Information
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Equal Opportunity Employer
We thank you for your interest in joining our growing Gastro Health team!