Front Desk Representative

About the role

Fred Astaire Dance Studios® is growing! Join our team of professionals in a fun, exciting atmosphere and warm, welcoming community. We are currently hiring an experienced Front Desk Representative at our Fargo studio.

Responsibilities

• Greet and engage with students, guests, and walk-ins
• Manage inbound phone calls, emails, and new student inquiries
• Handle lesson scheduling using online booking software
• Accept and process payments (cash, card, and check) through POS systems
• Maintain and update student accounts and records
• Support daily studio operations and team coordination
• Assist with studio cleanliness, event prep, and front desk organization
• Assist in capturing media content during studio events, parties, and classes
• Participate in regular team meetings and studio classes (as needed)
• Run weekly errands and help with weekend events
• Track tasks and information using Google Docs, Sheets, and Drive
• Represent the Fred Astaire brand with professionalism & warmth

Qualifications & Requirements

• Friendly, energetic personality with a positive & team-oriented attitude
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Able to work in a fast-paced environment and multi-task effectively
• Strong organizational and time management skills
• Comeptent and capable with computers and learning new systems
• Exceptional follow-through and ability to prioritize daily tasks
• Positive, professional demeanor and proactive work ethic
• Reliable transportation