Front Desk Receptionist - Tacoma
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists, and nurse practitioners to dive into private practice without doing all the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,300 providers throughout our 20+ locations, and we are continuing to grow.
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Managing the front desk by helping clients prepare for their visits
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
Requirements
- Customer service skills
- Passion for learning
- Candidates with restaurant and hospitality backgrounds are encouraged to apply
Pay
$21.00 per hour
Schedule
Full-time, flexible working schedules between 7:00am-3:00pm and 12:00pm-8:00pm