Front Desk Receptionist (Springfield)

The Role

Dental Dreams LLC in Springfield, MA, is hiring Receptionists to join their talented and dedicated team. This position will focus on scheduling appointments, assisting with operational goals, and providing excellent customer service. They are also interested in training those seeking to become Dental Assistants in their On-The-Job Trained (OJT) Program!

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Their mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Their offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of their success is a talented and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with an emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Minimum one year of experience in a recent job
• Customer Service experience
• Receptionist Experience
• Dentrix and/or Eaglesoft

Benefits

• Competitive compensation $16 to $18/hr - depending on experience (DOE)
• The Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Pay

$16 to $18/hr - depending on experience (DOE)

Schedule

Not specified