Front Desk Receptionist
Come thrive with us at our exquisite Senior Living Community, Waterstone at the Circle, located directly in Cleveland Circle.
About the role
We are hiring a Front Desk Concierge/Receptionist for a full-time position, 8am-4pm Monday-Friday. Additional shifts are welcomed.
Responsibilities
- Answer phones, manage reception, and greet visitors
- Provide administrative support and serve as a liaison between department managers and families
- Support the Business Office Manager with administrative tasks
- Deliver outstanding customer service in a fast-paced environment
Requirements
- Pleasant, outgoing, and personable with excellent customer service skills
- Good communicator and team player
- Computer and phone experience required; proficiency with Microsoft Office and Excel
- Some office experience helpful
- Experience in a Senior Living or Assisted Living community preferred
- Strong passion for working with seniors
Benefits
Full-time team members (30+ hours per week) receive a generous benefits package starting the 1st of the month following hire:
- Medical and Dental Plans with Blue Cross Blue Shield
- Vision Plan
- Flexible Spending Accounts
- 401(K) auto-enrollment through Fidelity after 30 days with discretionary company match
- $50,000 Life Insurance Policy
- VOYA Voluntary Benefits: Critical Illness and Accident coverage
- Verizon cell phone discount
- Wishbone pet insurance discount
- Paid time off, sick time, 7 paid holidays, and 3 floating personal holidays per year
- Tuition/Certification Reimbursement up to $500 annually
- English Language Classes (applicable)
- Free parking
- $1,500 Refer a Friend Bonus Incentive
Part-time team members may also be eligible for benefits—ask for details.
Pay
$20.00–$22.00 per hour.
About us
Founded in 1997, EPOCH Senior Living operates a network of premier senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Our team members create welcoming environments where residents receive attentive care, personalized support, and opportunities to remain active and engaged.