Front Desk Receptionist
Our Front Desk Receptionist is often the first person people see or talk to when they visit or call our business, setting the tone for the entire experience. We're looking for a communicative, collaborative problem solver to join our Anderson, IN office full-time.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Education assistance
- Employee assistance program
- PTO
- Growth opportunities
- HSA/FSA
- Life insurance
- Short- and long-term disability coverage
- Wellness programs
- Sponsored health clinic
- Company parties
About the role
At Unified Group Services, we take care of the customer and then some. Established in 1996, we're a full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission centers on you—whether you're a customer or a team member—because we believe great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care.
Responsibilities
- Warmly greet customers when they call or visit the office and assist them with their needs
- Provide exceptional customer service with a positive and upbeat attitude
- Support efficient clerical and administrative activities
- Handle a high volume of phone calls, answer questions, and direct calls to the appropriate person or team
- Maintain office organization
- Complete accurate clerical documents
- Process and distribute incoming mail
- Perform additional tasks as assigned
Requirements
- Experience managing a high volume of phone calls
- Clear, effective, and professional communication skills
- Time management skills for efficiently multitasking in a bustling office environment
Schedule
Standard office hours are 8:00 am to 5:00 pm, Monday through Friday.
Pay
Competitive hourly pay that reflects qualifications and experience.