Front Desk Receptionist

About the Role

We are seeking an organized, personable, and dependable Front Desk Wellness Coordinator to join our Greensboro clinic team at Friendly Center. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating a positive experience from the moment a patient walks through the door. As a Wellness Coordinator, you’ll play an important role in keeping the clinic running smoothly while helping patients feel welcomed, informed, and supported throughout their visit.

Responsibilities

• Greet patients and members and provide a friendly, professional check-in experience
• Answer incoming calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Maintain accurate patient records and complete basic reporting tasks
• Educate patients on clinic services, wellness plans, and membership options
• Support clinic goals through positive, patient-focused conversations
• Provide general front desk and administrative support to keep daily operations running smoothly

Schedule

Approximately 25–40 hours per week, with some flexibility based on availability and clinic needs. Ideally, you will agree to a set weekly, recurring schedule with some weekend availability. Examples include:

• Sunday - Thursday or Tuesday - Saturday
• Monday - Friday: 9:45 AM - 7 PM, with a dedicated lunch break
• Saturday & Sunday: 9:45 AM - 5 PM

Part-time positions are also available for those who can work weekends consistently.

Pay

$15–$18 per hour, depending on experience. Monthly bonus opportunities based on sales performance.

Qualifications

• Strong customer service and interpersonal communication skills
• Friendly, confident, and comfortable working directly with patients
• Comfortable using phone systems, scheduling software, and electronic records
• Prior front desk, receptionist, customer service, sales, or administrative experience preferred
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment
• Dependable, professional, and team-oriented

Benefits

• Employee discount
• Flexible scheduling
• Performance-based bonus opportunities
• Supportive team environment
• Opportunities for growth and development

About Us

Our clinic is conveniently located at Friendly Center in Greensboro, NC, where we serve a busy and diverse patient base. This is an in-person position at our Greensboro Friendly Center clinic.