Front Desk Receptionist

About the role

Our client, a Maryland-based law firm, is looking for a professional and organized Front Desk Receptionist to manage daily front-desk operations and provide administrative support to attorneys and staff.

Responsibilities

• Greet clients and visitors and manage incoming phone calls.
• Schedule consultations, appointments, and conference rooms.
• Handle client intake forms, conflict checks, and new-client documentation.
• Draft, proofread, and format correspondence and legal documents.
• Maintain organized physical and digital client files.
• Process payments and coordinate retainers and escrow matters with the billing team.
• Manage mail, deliveries, office supplies, and general front-desk administration.

Keep the front office running smoothly while providing clients and attorneys with professional, accurate, and responsive support.

Requirements

• 1+ year of experience in a law firm or professional office environment.
• Strong verbal and written communication skills.
• Excellent organization, attention to detail, and multitasking abilities.
• Proficiency with Microsoft Office and familiarity with case management software.
• Professional demeanor and ability to handle confidential information.
• Ability to work on-site in Upper Marlboro, Maryland, Monday through Friday.

Mindset

Someone reliable, polished, organized, and service-oriented who can stay composed in a busy environment, take ownership of front-desk responsibilities, and anticipate what needs to get done.

Nice to Have

• Previous legal receptionist, legal secretary, or law firm front desk experience.
• Experience with MyCase.
• Associate's degree or legal administrative certification.

Why Join

Build your legal administrative career while becoming a key part of the day-to-day operations of an established Maryland law firm.

Full-time, EST hours, on-site in Upper Marlboro, MD.