Front Desk Receptionist

Responsibilities and Duties

• Triage patients to be seen by providers which include, but are not limited to: Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs
• Aiding Patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Reporting to office manager and/or practice administrator
• Answering all calls, emails and faxes in a timely manner
• Completing administrative tasks upcoming appointments which include but not limited to: Call to confirm patient appointments 2 days in advance. Inform patient on any balance
• Confirming all new patient paperwork is signed and completed
• Confirming transportation shuttle schedule for patients
• Aiding team with any office related tasks I.E. supplies, preparing workspaces, additional training
• Answering all calls, emails and faxes in a timely manner

Requirements

• Detail-oriented
• Team player
• Excellent communication
• Organized
• Customer Service
• Willingness to cross-train on all other clinical responsibilities
• Spanish speaking is a plus
• Experience using eClinicalWorks or other EHR system preferred
• 1 year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training and experience

Physical Requirements & Working Conditions

• While performing the responsibilities of the role, the employee is required to talk and hear.
• The employee is often required to sit and use his or her hands and fingers.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Vision abilities required by this job include close vision.

Limitations and Disclaimer

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Limitations and Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Other duties may be assigned from time to time.