Front Desk Receptionist

About the role

Join our dedicated and dynamic team in Lady Lake, FL, as a full-time Clinic Assistant / Front Desk Receptionist. You'll be the warm and welcoming face and central point of contact for our patients, playing a crucial role in ensuring a smooth and positive experience from arrival to departure. As the heart of our clinic's front office, you'll manage patient flow, ensuring seamless transitions throughout their visit. Your attention to detail in data entry, insurance verification, and payment collection will be essential to our efficient operations.

Responsibilities

• Warmly greet and efficiently check in patients.
• Accurately manage patient check-out processes.
• Skillfully schedule patient appointments.
• Precisely scan medical records and handle medical record requests.
• Demonstrate exceptional organization and attention to detail in all tasks.
• Expertly compile, process, and understand necessary patient forms (consent for treatment, etc.).
• Respond to patient inquiries with professionalism and empathy.
• Efficiently process incoming and outgoing referrals and obtain necessary authorizations.
• Professionally answer and direct phone calls.

Requirements

• High School diploma or equivalent (Required).
• Strong computer skills, including proficiency in Microsoft Word and Outlook (Required).
• Experience using electronic medical records.
• A genuine commitment to providing outstanding customer service.
• Excellent communication and interpersonal skills.
• The ability to thrive in a fast-paced, energetic environment.

Benefits

• Health Insurance
• Life Insurance
• Vision Insurance
• Dental Insurance
• Short & Long Term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospitalization Insurance
• Health Savings Account
• 401(k) with profit sharing
• Paid Time Off
• Paid Holidays
• Wellness discounts