Front Desk Receptionist

We are looking for a Front Desk Receptionist to support daily front office operations for a non-profit organization. This Contract position is ideal for someone who enjoys creating a welcoming environment, handling communications efficiently, and keeping administrative tasks organized.

Responsibilities

• Welcome guests and direct them to the appropriate staff members or departments in a courteous and attentive manner.
• Manage a multi-line phone system by answering incoming calls, responding to routine questions, and forwarding messages accurately.
• Receive, sort, and distribute incoming mail and other deliveries to ensure timely handling across the office.
• Prepare and send email correspondence as needed while maintaining clear and effective communication standards.
• Perform data entry and maintain organized digital and paper records, including filing and scanning documents.
• Support general front desk and administrative activities to keep daily office operations efficient and well coordinated.
• Assist with basic office tasks using Microsoft Word and Outlook, including document preparation and calendar or email support.
• Provide strong customer service to visitors, donors, and internal team members by addressing inquiries promptly and respectfully.

Requirements

• Previous experience in a receptionist, front desk, or administrative support role.
• Ability to manage inbound calls on a multi-line phone system with professionalism and accuracy.
• Strong interpersonal and customer service skills with the ability to interact effectively with a variety of individuals.
• Proficiency in Microsoft Word and Microsoft Outlook for routine office communication and document handling.
• Comfortable performing data entry, organizing files, and scanning documents with attention to detail.
• Ability to handle incoming mail, email communication, and front office responsibilities in a timely manner.
• Solid basic office skills, including managing inquiries and maintaining an organized workspace.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

All applicants must be legally authorized to work in the United States.