Front Desk Receptionist

At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Interventional Pain Management Specialists, Orthopedists, Neurosurgeons, Psychiatrists, Physical Therapists, Phlebologists, Podiatrists, and Chiropractors, we specialize in continuity of care. Join our multi-specialty medical group and be part of a culture of innovation, collaboration, and excellence.

About the role

We are looking for a dedicated, full-time Front Desk Receptionist to join our expanding team of healthcare professionals in our Mount Laurel and Haddonfield offices. The Front Desk Receptionist will provide a positive first impression to patients and visitors while managing administrative tasks. Ideal candidates are motivated, compassionate, and eager to advance their career in a growing community.

Responsibilities

• Receive and assist patients as needed
• Check patients into EHR system
• Enter patient demographics and insurance information into EHR system
• Verify insurance eligibility
• Collect appropriate co-pays
• Answer incoming calls, assist callers, transfer calls, and take messages as necessary
• Schedule patient appointments
• Receive and distribute incoming faxes
• Scan records and patient charts in EHR system
• Maintain a high level of customer service at all times
• Ensure confidentiality of sensitive information following office HIPAA protocol

Requirements

• 2+ years of continuous recent experience performing the described job responsibilities
• Working knowledge of medical office procedures
• Proficiency with MS Office, databases, and EHR systems
• Outstanding communication and customer service skills

Benefits

• Paid time off
• Sick time
• Health insurance (medical, dental, vision, accident, and critical illness)
• Life insurance
• 401(k) with company match
• Yearly bonus

Pay

$18–19/hour depending on specialty and experience

Schedule

40 hours per week, full-time