Front Desk Receptionist

Redefine Healthcare is a patient-centered practice specializing in continuity of care across Neurosurgery, Interventional Pain Management, Orthopedics, Psychiatry, Physical Therapy, Chiropractic, and Vascular services. We are seeking a motivated, compassionate Front Desk Receptionist to join our team in Sewell.

About the role

This full-time position provides the first impression to patients and visitors while managing essential administrative tasks in a growing healthcare office.

Responsibilities

• Greet and assist patients upon arrival
• Check patients into the EHR system and enter demographics and insurance information
• Verify insurance eligibility and collect co-pays
• Answer incoming calls, transfer calls, and take messages
• Schedule patient appointments
• Receive and distribute incoming faxes
• Scan records into patient charts within the EHR system
• Maintain high-level customer service and confidentiality per HIPAA protocol

Requirements

• 2+ years of recent, continuous experience in front-desk or administrative roles within a medical office
• Working knowledge of medical office procedures
• Proficiency with MS Office, databases, and EHR systems
• Outstanding communication and customer service skills

Pay

$18/hour

Schedule

25–40 hours per week (full-time and part-time shifts available)

Benefits

• Paid time off and sick time
• Health insurance (medical, dental, vision, accident, and critical illness)
• Life insurance
• 401(k) with company match
• Yearly bonus