Front Desk Receptionist

About the role

Join a Team That Makes a Difference Every Day
Perimeter Healthcare is one of the nation's leading mental and behavioral healthcare providers, committed to delivering hope and transforming lives through compassionate, patient-centered treatment. Across our network of behavioral health hospitals and treatment facilities, our dedicated professionals work together to provide exceptional care to children, adolescents, and adults.

Responsibilities

• Greet and welcome patients, families, visitors, vendors, and staff with professionalism and compassion.
• Answer and route incoming calls using a multi-line phone system in a courteous and timely manner.
• Take accurate messages and ensure prompt delivery to the appropriate staff member.
• Determine the urgency of calls when clinical staff are unavailable and direct callers appropriately.
• Manage visitor check-in procedures, including visitor confidentiality forms and visitor logs.
• Notify nursing staff of visitor arrivals and patient returns.
• Support the Human Resources and Accounts Payable departments through a variety of clerical and administrative duties.
• Maintain accurate office supply inventory, distribute supplies, and assist with purchasing and inventory tracking.
• Avoid administrative support to multiple departments throughout the hospital.
• Organize and maintain filing systems and office records.
• Operate standard office equipment including copiers, scanners, fax machines, laminators, and other business office equipment.
• Promote a safe, welcoming, and professional environment for patients, families, and coworkers.
• Protect patient confidentiality and uphold HIPAA and organizational policies.
• Perform additional duties as assigned by the Business Office Manager.

Qualifications

• High school diploma or equivalent.
• Previous receptionist, front desk, administrative assistant, customer service, or healthcare office experience preferred.
• Experience operating a multi-line telephone system.
• Proficiency in Microsoft Word and Microsoft Excel.
• Minimum typing speed of 35 words per minute.
• Strong organizational, communication, and multitasking skills.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality while working in a behavioral healthcare environment.

Preferred

• Previous experience in a hospital, behavioral health, medical office, or healthcare setting.
• Experience with inventory management and office supply ordering.
• Experience supporting Human Resources or business office operations.

Benefits

Competitive compensation
401(k) with Company Match
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off (PTO)
Supplemental Insurance Plans
Supportive team environment
Opportunities for professional development and career growth

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