Front Desk Receptionist

About the role

The Administrative Assistant/Front Desk Receptionist serves as the intake and routing center for the office and represents the first impression of Peak Trust Company for clients, referral sources, vendors, and guests. This role plays a critical part in upholding Peak’s reputation for prompt service and direct access to in-house experts.

Responsibilities

• Promptly answer all incoming phone calls within a ring or two
• Process and route incoming items, including mail, FedEx, UPS, and other deliveries
• Consistently and timely scan documents into online depository
• Provide prompt professional communication internally and externally via phone and email
• Assist others in the office as needed
• Maintain cleanliness and order of the lobby and reception area
• Support new hire welcoming and onboarding processes

Requirements

• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multi-task
• Friendly and professional demeanor
• Proficient in using office equipment such as telephones, printers, and scanners
• Basic computer skills, including familiarity with email and document management systems
• Ability to work independently and as part of a team

Benefits

We offer a competitive benefits package designed to support work-life balance and nurture high-performing teams. Peak Trust Company is deeply dedicated to the well-being of our team members, fostering a collaborative environment, and investing in continuous education and personal growth.