Front Desk Receptionist

Position Summary

The Front Desk Receptionist is responsible for managing the front desk, handling incoming communications, and supporting basic administrative functions. This role is highly customer-facing and requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced, seasonal environment.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner
• Greet customers, vendors, and visitors and ensure a welcoming front office experience
• Manage incoming emails and general inquiries, routing messages to the appropriate team members
• Assist customers with basic questions and service inquiries
• Receive and distribute mail, packages, and deliveries
• Maintain a clean, organized, and professional front desk and lobby area
• Perform data entry and light administrative support as needed
• Assist with document preparation and basic office tasks
• Support team communication during busy seasons

Qualifications

• Previous receptionist, customer service, or front desk experience preferred
• Strong interpersonal and communication skills
• Professional appearance and demeanor
• Organized and detail-oriented with the ability to multitask
• Basic computer skills, including Microsoft Office (Word, Excel, Outlook)
• Ability to stay calm and efficient in a fast-paced environment
• Dependable and team-oriented

What Success Looks Like

• Every caller and visitor feels welcomed and taken care of
• Phones are answered promptly and routed accurately
• The front office remains organized, clean, and efficient
• Communication flows smoothly between customers and internal teams
• Maintains a positive, can-do attitude during peak seasons

Why Join Lowney's Landscape Center?

At Lowney's, we take pride in delivering quality work and a great customer experience from start to finish. As our Front Desk Receptionist, you play a key role in setting that standard every day.