Front Desk Receptionist

About the role

As a Full-Time Front Desk Receptionist at Autoworld Kia, part of the Generation Auto Group, you are the face of our dealership and the first point of contact for our customers. In this customer-facing role, you will greet customers, answer a multi-line phone system, schedule sales and service appointments, provide administrative support, and ensure every customer receives a friendly and professional experience from the moment they arrive or call.

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multi-line phone system.
• Schedule, confirm, and update appointments.
• Aid customers with general questions and direct them to the appropriate department.
• Maintain accurate customer information and appointment records within dealership systems.
• Cook up coordination between customers and the Sales, Service, Parts, and Management teams.
• Perform general administrative and clerical duties, including data entry.
• Maintain a clean, organized, and professional reception and customer waiting area.
• Provide additional administrative support as needed to ensure efficient dealership operations.

Requirements

• Previous front desk receptionist, customer service, or administrative experience preferred.
• Automotive dealership experience is a plus, but not required.
• Excellent verbal and written communication skills.
• Friendly, outgoing, and customer-focused.
• Professional appearance and positive attitude.
• Strong organizational skills with exceptional attention to detail.
• Able to multitask and prioritize in a fast-paced environment.
• Comfortable using computers, Microsoft Office, and dealership software.
• Reliable, punctual, and dependable.
• Able to work independently and as part of a team.
• Flexible schedule, including evenings and Saturdays.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.

Skills

• Customer service skills.
• Administrative and clerical skills.
• Microsoft Office proficiency.
• Dealing with multiple tasks simultaneously.
• Phone and computer skills.

Benefits

• Paid Time Off.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Voluntary Life, Accident & Critical Illness Insurance.
• 401(k) with Employer Contribution.
• Paid Holidays.
• Employee Purchase Program.
• Perks & Discount Program.
• Monthly Employee Celebrations.
• Paid Manufacturer Training.
• Company-Supplied Uniforms.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible, including evenings and Saturdays.