Front Desk Receptionist

About the role

As the first person visitors, customers, vendors, and employees interact with, you'll play a key role in creating an exceptional experience every day at Flexicon’s World Headquarters in Bethlehem, PA.

Responsibilities

• Welcome visitors, customers, vendors, candidates, and employees with a warm and professional demeanor.
• Manage a multi-line phone system and direct incoming calls to the appropriate departments.
• Provide information and assistance to callers and guests.
• Maintain a clean, organized, and welcoming reception area.
• Coordinate conference room setup for customer visits, vendor meetings, and internal meetings.
• Order and coordinate lunches and refreshments for meetings when needed.
• Assist with incoming and outgoing mail.
• Support the Sales team with light administrative tasks, including brochures, marketing materials, and mailings.
• Assist with company events and special projects.
• Serve as a positive ambassador for Flexicon at all times.

Requirements

• Friendly, outgoing, and genuinely enjoys interacting with people.
• Energetic and positive with a "can-do" attitude.
• Highly dependable with excellent attendance and punctuality.
• Professional in appearance and communication.
• Organized and able to manage multiple priorities and interruptions.
• Comfortable using Microsoft Outlook, Word, phones, printers, copiers, and general office technology.
• Able to maintain confidentiality and exercise sound judgment.
• Passionate about providing outstanding customer service.
• High School Diploma or equivalent.

Preferred Qualifications

• Previous receptionist, front desk, administrative, customer service, hospitality, or office experience.
• Experience answering and routing calls on a multi-line phone system.
• Strong communication and interpersonal skills.