Front Desk Receptionist

Responsibilities

Welcome patients and visitors and help patients and guests feel comfortable when waiting to be attended to

Track patients in the reception area and communicate with them, as needed.

General administrative and computer work

• Collect or update patient information including demographics and insurance information; collect completed patient forms and payments
• Enters all new patient demographic information into the computer.
• Schedule, reschedule, and cancel appointments as necessary.
• Update patient recalls as necessary.
• Total daily charges; add to any balance; give receipt; post payments in computer
• Reconciles cash receipts daily; prepares daily report
• Checks-out all patients; ensure patients understand their condition and treatment; provide any special instructions to patients upon leaving; provide clarification of the doctor’s instructions.

Skills/Abilities

• Excellent customer service skills.
• Strong listening and verbal communication skills
• Impeccable customer service with a patient focus
• Ability to communicate effectively across all levels
• Strong organizational skills and attention to detail
• Effective time management abilities are essential
• Strong desire to learn new skills and grow with the company
• Bilingual. Fluent in English and Spanish, Polish or Arabic
• Accurate data entry.
• Basic math skills
• Ability to work as a team member.
• Management of multiple tasks simultaneously.
• Empathetic personality with concern and respect for patients’ needs.
• Composure under pressure.

Qualifications

• Must be ok with traveling within 3 of our offices. 2 are located in Oak Lawn and occasionally travel to Orland Park office. (Main Locations will be in Oak Lawn)

Pay

TBD

Schedule

TBD

Benefits

N/A

Company

Not specified

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