Front Desk Receptionist

About the Role

Cross Road Health Ministries is seeking a Receptionist for our Interior Alaska Medical Clinic (IAMC). This role involves greeting patients, managing the clinic's front desk, and providing customer service to patients and guests. You will support the clinic by scheduling appointments, processing payments, verifying insurance, conducting follow-up calls, and completing patient forms and documents.

Join our team to provide accessible, quality healthcare to patients in rural Alaska while sharing the love of Jesus Christ. Experience the breathtaking beauty of the Midnight Sun in the summer and the Northern Lights in the winter, all while living in rural Alaska with easy access to Alaskan cities via the road system.

Responsibilities

• Greet patients and guests at the front desk.
• Relay incoming telephone calls.
• Schedule appointments and manage the clinic’s front desk operations.
• Provide customer service to patients and guests.
• Process payments and verify insurance information.
• Conduct follow-up calls with patients.
• Complete patient forms and documents.

Requirements

• High School Diploma.
• Experience working within the healthcare field.
• Two (2) years of customer service experience.
• Experience with Athena EHR/EMR preferred.

Benefits

• SIMPLE IRA with matching contributions.
• Dental insurance.
• Health insurance.
• Life insurance.
• Vision insurance.
• Flexible Spending Account.
• Paid Time Off.
• Mission Leave after the first year.