Front Desk Receptionist
Job Responsibilities
- Provide the highest level of customer service.
- Greet patients and visitors in a welcoming and professional manner.
- Schedule patient appointments.
- Update and maintain patient information in our EMR system.
- Collect copays and other payments.
- Explaining insurance benefits.
- Maintain a clean and organized reception area.
- Answer patient questions and provide guidance.
- Process patient intake forms.
- Aid with other administrative tasks as needed.
Requirements
- High school diploma or equivalent.
- Two or more years of experience working in customer service.
- Excellent customer service and interpersonal skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
- Excellent communication skills.
- A great eye for detail.
- Ability to maintain confidentiality of patient records.
About the Role
We are looking for a Front Desk Receptionist who can provide excellent customer service, manage patient appointments, explain insurance benefits, and collect payments. The ideal candidate will be organized, detail-oriented, and have strong communication skills.
Benefits
- Health, Dental & Vision insurance.
- Paid holidays.
- PTO.
- 401k with company matching.
Location
This position will cover shifts in our North County offices: Brea, Anaheim, Orange and Tustin. We also have a position in our Irvine Office.
About Coury & Buehler Physical Therapy
Coury & Buehler Physical Therapy is an outpatient Physical Therapy practice in Orange County. We are renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. Our team is made up of the best and brightest physical therapists we could find, surrounded by a superstar administration, billing, marketing, and support staff team. Our company continues to grow and expand, providing numerous opportunities for our team!
To learn more about the opportunities we have available, check out our career page: https://cbphysicaltherapy.com/careers-at-cbpt/