Front Desk Receptionist

Work Schedule

This is a fulltime, on-site position with the following working hours: Monday-Thursday: 8:30AM-5PM; Friday: 8:30AM-1:30PM. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities

• Welcome patients, provide exceptional customer service, and create a warm, polished, and welcoming experience from check-in through check-out.
• Educate patients on and promote the practice’s services, memberships, weight-loss programs, skincare products, laser treatments, and other offerings.
• Schedule and coordinate appointments, manage patient flow, and ensure patients are kept on schedule throughout their visit.
• Process payments, assist with billing paperwork, maintain accurate patient records, and handle confidential information with care.
• Support daily office operations by maintaining the reception area, monitoring inventory, preparing patients for treatments as needed, and assisting the clinical team.
• Answer phones and emails, complete patient follow-up communications, participate in staff meetings, and assist with office events and initiatives.

Qualifications

• Minimum 2 years of customer facing experience.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.
• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

Benefits

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health, Dental & Vision Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.