Front Desk Receptionist

Pay rate: $14–$18/hour

About the role

As the Receptionist, you’ll be the first point of contact for our residents, visitors, and staff. Your friendly demeanor and excellent organizational skills will help ensure every interaction leaves a positive impression. You’ll handle calls, provide directions, and manage communication systems with professionalism and care.

Why Choose Caring Place Healthcare Group?

• Supportive & Engaged Leadership – You’re not just an employee.
• Career Growth Opportunities – Advance your career with ongoing training and development.
• A Company That Cares – Family-owned and committed to compassion, respect, and exceptional resident care.
• Competitive Pay & Benefits – Full-time team members are eligible to enroll in:
  • Medical, Dental, & Vision Insurance
  • Life Insurance and short- and long-term disability
  • PTO accrued each pay period, and a paid birthday PTO day
  • 401(k) with company match
  • Tuition Reimbursement
• All within a supportive, values-driven culture rooted in our passion: People Caring For And About People.

Responsibilities

• Answer and operate the telephone console, determine nature of calls, and direct callers to the appropriate individual or department.
• Greet, direct, and give directions/information to visitors, guests, residents, sales representatives, employees, etc.
• Operate the intercom and paging system, locating personnel as requested.
• Communicate emergencies, problems, or non-routine events to supervisor and/or appropriate personnel.
• Maintain a written communication log of events for each shift.
• Communicate in a positive manner with team members, residents, families, visitors, and vendors.
• Adhere to facility policies and procedures, including infection control, safety, and HIPAA regulations.
• Maintain a calm, supportive, and caring environment for residents and staff.
• Comply with all safety and sanitation procedures, including universal precautions.
• Attend in-service programs, educational workshops, and meetings as required by the facility and state.

Requirements

• High school diploma or equivalent preferred
• Excellent oral and interpersonal skills
• Excellent organizational skills and attention to detail
• Friendly, courteous, professional demeanor
• Ability to work independently and as part of a team in a fast-paced, customer-driven environment