Front Desk Receptionist
Job Responsibilities
- Welcome on-site guests, determine the nature of their business, and announce guests to appropriate personnel
- Answer incoming telephone calls, screen the purpose of the request, and forward the call to appropriate personnel or department
- Take and deliver messages or transfer calls to voice mail when appropriate staff are unavailable
- Aid with clerical duties including faxing, copying, and organizing/maintaining files
- Coordinate with vendors and services they provide
- Ensure the main voicemail reflects office closings, special events, and posting office closed signs. Answering questions about the organization and providing callers with address, directions, and other requested information
- Receive and deliver mail to Office Manager
- Maintain the Rotation board
- Make next day Customer Delivery confirmation calls
- Conduct Customer Delivery Orientation
- Ensure knowledge of staff movements in and out of the organization
- Collect, organize, and account for previous business days' sales and greeters logs
- Support administrative and special projects requirements, as assigned
- Other duties as assigned
Education and Experience
High school diploma or GED. 1 to 3 months of related experience and training. Candidates with an equivalent combination of education and experience will also be considered.
Schedule
Full-time. Saturdays availability is required. Store hours are 9am - 7pm, Monday - Saturday.
Physical Requirements
- Sitting: Prolonged periods of sitting at a desk or workstation.
- Standing/Walking: Occasionally required to stand and walk, especially when assisting customers, retrieving items, or delivering documents.
- Lifting/Carrying: Ability to lift and carry objects weighing up to 20-25 pounds, such as office supplies or small packages.
- Reaching/Bending: Frequent reaching, bending, or stretching to retrieve or store files or office materials.
- Manual Dexterity: Regular use of hands and fingers for typing, using a computer mouse, handling documents, or operating office equipment like a phone or printer.
Benefits
- Excellent earning potential and advancement opportunities
- Employee discounts
- Employee borrow program (take a camper and GO CAMPING)
About Our Dealership
Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.
Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.
Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business.
EEOC
Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.