Front Desk Receptionist

About the role

Becker, honored by U.S. News & World Report as one of the best law firms to work for in 2024, 2025, and 2026, is a diverse, multi-practice commercial law firm with offices in Florida, New York, New Jersey, and Washington, DC. We pride ourselves on client-focused services, a collaborative culture, and a commitment to employee well-being and professional development. We offer individualized training for all incoming employees to ensure expertise in our above-industry-standard software and role-specific responsibilities.

Responsibilities

• Answer the telephone and route calls to the appropriate party or department.
• Forward inquiries to the appropriate personnel.
• Greet clients and visitors, notifying appropriate individuals of their arrival.
• Assist the Office Manager in coordinating firm events, activities, and daily office operations.
• Maintain awareness of firm policies, moves, and changes to handle reception duties optimally.
• Monitor floor security and coordinate mail/package pickups and deliveries.
• Assist with large mailings and other non-priority projects.
• Cross-train with other receptionists.
• Coordinate and confirm orders for meetings.
• Maintain office logs for summons, checks, and packages received.
• Submit work orders to building management for office needs.
• Place orders for Cake Day and Bagel Day in collaboration with the Porter.
• Ensure the reception area and lobby are always neat and presentable.
• Communicate and calendar staff call-outs; request out-of-office notices once coverage is confirmed.
• Manage building and city communications regarding gym access, parking, and building fob access for new hires and departures.
• Assist with CARE calls and direct inquiries as outlined in the SOP.
• Provide building access and validate parking for visitors and client meetings.
• Open, scan, and distribute or email daily incoming mail.
• Assist with processing vendor invoices.
• Provide coverage for Office Assistant duties as needed.
• Perform miscellaneous duties as assigned by the Office Manager.

Requirements

• High school diploma preferred.
• One to three years of experience in a receptionist or other public relations position.

Skills

• Highly organized and proactive with a self-starter attitude.
• Excellent communication skills, both written and oral.
• Meticulous attention to detail and ability to thrive in a fast-paced environment.
• Professional appearance and demeanor.
• Ability to follow instructions and take initiative.

Benefits

• Comprehensive benefits package including employer-paid benefits.
• Mental health coverage.
• 401k match.
• Committees focused on employee health and wellness, such as the Mental Health and Wellness Committee.