Front Desk Receptionist

Join our close-knit team at Apple Rehab Rocky Hill, a 100-bed skilled nursing center near the Silas Deane Highway in Rocky Hill, CT. Our facility offers spacious private and semi-private rooms in a warm, family-oriented environment. We foster a supportive atmosphere with team longevity, community picnics, and engaging activities in our scenic courtyard.

About Us

Apple Rehab is a family-owned and operated company that prioritizes treating residents and staff like family. With senior management based in our local Avon, CT office, we ensure superior care and a collaborative environment rooted in your community.

About the Role

Front Desk Receptionist position available for 16 hours per week (every Monday and Friday).

Responsibilities

• Perform clerical duties and recordkeeping to support the administrative team while maintaining confidentiality.
• Develop cooperative rapport with all facility personnel; greet and assist residents, visitors, vendors, and job applicants professionally.
• Process mail, answer telephones, record messages, and respond to inquiries courteously.
• Type and proofread reports, letters, and correspondence as needed.
• Maintain databases and resident personal information; process mailings.
• Prepare and distribute admission packets to appropriate departments.
• Assist other staff with duties, set priorities, and meet deadlines.
• Maintain office equipment (printers, fax machines, postage machines) and ensure supplies are stocked.
• Program the telephone system, order and track office supplies, and liaise with vendors.
• Assist with Resident Admissions Agreements.

Requirements

• Ability to read, write, and follow written and oral directions in English.
• Type at least 40 wpm with accuracy; perform simple math and handle multiple tasks with interruptions.
• Manage heavy phone contact pleasantly and efficiently, taking accurate messages.
• Maintain confidentiality and demonstrate teamwork, patience, and tact.
• Positive attitude toward staff, residents, and their support networks.

Benefits

For employees working 30+ hours per week (benefits may vary based on status and hours):

• Scholarships and career development opportunities.
• Generous 4 weeks of paid time off plus 7 paid holidays.
• Health insurance benefits.
• Short- and long-term disability coverage.
• Access to Call-a-Doc/24-7 MD telephone service.
• Employee Assistance Program.
• Life insurance coverage.
• 401K retirement program.
• Longevity credit for dedicated service.