Front Desk Receptionist 18001

Who We Are

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

Who We Need

• Your closet is color-coded.
• You complete a task that wasn’t on your to-do list and add it to your closet for the satisfaction of crossing it off.
• You successfully explain how to set up wi-fi, airdrop videos, and use FaceTime to your 87-year-old grandmother.
• You thrive in a busy environment, do your best work under pressure with a smile, and your side job could be a professional juggler.

A DAY IN THE LIFE

This position is our main customer contact touchpoint. The successful person in this position will truly enjoy customer contact, be self-motivated, solutions-oriented, and committed to maintaining a collaborative team environment. They will thrive on finding creative solutions while working in a busy environment.

• Provide front desk support to our customers and clients
• Answer a busy multi-line phone system
• Process customer payments and account changes
• Guide customers through online processes
• Create documents in Word, enter data in Excel, and reply to emails in Outlook

Skills

• Strong Microsoft Office skills including Word and especially Excel
• Excellent organization, problem-solving, verbal, and written communication skills
• At least three years’ experience working as an Admin, Receptionist or similar position that required solid office skills
• Strong attention to detail and accuracy
• Light bookkeeping experience a plus
• Advanced board game, shuffleboard, and accuracy in Nerf dart skills are always beneficial

Benefits

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance
• Tuition reimbursement