Jobs · Customer Service · Michigan

Front Desk Reception

Ultimate Staffing · Northville, MI · 1 mo ago
On-siteCustomer ServicePart-time

About the role

Our client is seeking a professional and customer-focused Part-Time Medical Receptionist to support a busy healthcare office. This role serves as the first point of contact for patients and is responsible for front desk operations, appointment scheduling, patient registration, and administrative support. This is an excellent opportunity for an organized and compassionate professional seeking a part-time position in a healthcare setting.

Responsibilities

  • Greet and assist patients in a friendly and professional manner
  • Schedule, confirm, and manage patient appointments
  • Check patients in and out and collect copays as needed
  • Maintain accurate patient records and demographic information
  • Coordinate referrals, authorizations, and administrative documentation
  • Answer phones, manage messages, and respond to patient inquiries
  • Ensure HIPAA compliance and maintain patient confidentiality
  • Provide general clerical and front office support

Qualifications

  • High school diploma or equivalent
  • Previous medical receptionist, healthcare office, or customer service experience preferred
  • Strong computer, communication, and organizational skills
  • Ability to multitask in a fast-paced environment
  • Experience with appointment scheduling and insurance verification is a plus
  • Professional, dependable, and patient-focused approach

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