Front Desk Reception

About the role

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark in the West Hills is Portland, Oregon’s leading full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Front Desk Receptionist.

Responsibilities

• Warmly welcome and direct all incoming visitors and guests.
• Serve as a “go‑to” person for residents, guests, and team members with questions or assistance needs.
• Ensure each visitor leaves with an extraordinary first impression by remembering that everyone entering could be a prospective resident or team member.

Requirements

• Commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, compassion) and desire to model these values and encourage others to be allies, friends, and givers.
• High school diploma or equivalent.
• At least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service‑oriented position.
• Alignment with Touchmark’s values and belief in leading by example in safety, compassion, and empathy.

Skills

• Ability to handle multiple tasks simultaneously.
• Prompt telephone answering.
• Monitoring emergency pendants and pull cords.
• Acting as security and performing perimeter door checks.
• Delivering newspapers to residents.
• Keeping common areas near the front desk clean.
• Working knowledge of Microsoft Office applications and basic office equipment.
• Maintaining patient and tactful composure when interacting with residents, family members, staff, and visitors.

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On‑Demand Pay (access pay as you earn it)
• Employee Assistance Program
• Supplemental insurance options

Pay

$19.53 - $21.27 per hour DOE

Schedule

Thursday through Monday 7