Front Desk/Ranger

Job Summary

The Guest Relations position includes greeting customers and guests upon arrival, processing check-ins to the campground and cabins, patrol of the grounds, answering questions, enforcing rules and ensuring the safety of our guests and their belongings.

What You'll Do

• Greet customers and guests upon arrival
• Process check-ins to the campground and cabins
• Patrol of the grounds
• Answer questions
• Enforce rules and ensure the safety of guests and their belongings
• Monitor the property with a keen eye for any property issues or potential problems
• Ensure that the property is properly secured
• Ensure that guests comply with resort rules, respond to areas of concern and contact law enforcement if necessary
• Maintain a friendly and calm demeanor in stressful situations
• Perform routine patrols, golf cart and rental inspections
• Take camping reservations, check people in and out and sell day passes and items at the store
• Prioritize guest safety and happiness
• Other duties and responsibilities as may be assigned

Skills & Experience You Need

• A high school diploma or equivalent
• Basic reading, writing and math skills and the ability to use computer applications
• The ability to thrive in a collaborative team environment
• The ability to assess a situation, use quick and reasonable judgment and resolve problems diplomatically
• Exceptional customer service and communications skills and a friendly demeanor
• Experience working in security and/or law enforcement, and/or working in an RV environment, is a benefit
• A valid driver’s license, good driving record and current auto insurance
• The ability to work shift work, weekends, holidays and on-call on a regular basis

Estimated Compensation

Estimated Compensation: $17/hr

Benefits

• Medical, dental, and vision plans
• A generous 401(k) employer match
• Paid vacations, holidays, and sick time

About the Role

ELS is the ideal organization in which to develop a long and successful career!

Qualifications

As an Equal Opportunity Employer, we welcome and thank all applicants. The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.