Front Desk (Part-Time)

About the Role

As a Front Desk Associate, you’ll work independently without direct supervision. You will meet and greet residents, check guests and service providers in and out, and handle emergency response and access control procedures. You will monitor and operate electronic security control systems and maintain accurate daily logs, records, and forms.

Responsibilities

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily logs, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• Follow safety procedures and maintain a safe work environment.
• Perform other duties as assigned by the on-site property manager.

Requirements

• High school diploma or equivalency preferred.
• College-level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills.

Physical Requirements

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of spoken and written word.
• Navigate the property/building quickly and easily to meet job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Benefits

As a part-time non-exempt associate, you will be eligible for supplemental benefits. Occasional travel may be required to attend training and other company functions.

Pay

$15.00 - $20.00 per hour