Front Desk (Part-time)

As a Front Desk Associate, you’ll work independently without direct supervision, using strong communication, telephone, and customer service skills. You’ll be detail-oriented and able to multitask while meeting and greeting residents, checking guests and service providers in and out, and handling emergency response and access control procedures.

Responsibilities

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily log, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• Follow safety procedures and maintain a safe work environment.
• Perform other duties as assigned by the on-site property manager.

Qualifications

• High school diploma or equivalency preferred.
• College-level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Physical Requirements

• Ability to lift 30–50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Navigate the property/building quickly and easily to meet job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Schedule

• Saturday: 7:00 AM – 3:00 PM
• Sunday–Monday: 3:00 PM – 11:00 PM

Benefits

• Full comprehensive benefits, including multiple medical plans, dental, and vision.
• Time off benefits and paid holidays.
• 401k with company match.

Pay

$19.00 – $20.00 per hour

Occasional travel may be required to attend training and other company functions. This role has no supervisory responsibilities.

We may utilize an Automated Employment Decision Tool (AEDT) to evaluate candidates based on job-related qualifications, including skills, experience, and competencies. Candidates requiring an alternative selection process or reasonable accommodation may contact national_recruiting@fsresidential.com. NYC residents subject to Local Law 144 may request AEDT-related information by emailing the same address.