Front Desk Overnights FT NOC

About the role

We are seeking a Full-time Front Desk Concierge (Overnight/NOC) to join our dynamic team at Touchmark at Mt. Bachelor Village. Located under the pines and along the Deschutes river, this award-winning senior living community offers an inviting work environment and supportive leadership.

Responsibilities

• Wear a variety of hats at the front desk, handling inquiries, deliveries, and maintenance issues.
• Assist with overnight emergencies and deliver newspapers and other needs during the early morning hours.

Requirements

• Possess a high school diploma or equivalent.
• Proficient with computers and Microsoft Office.
• Professional and polite phone etiquette.
• Organized, detail-conscious, and self-initiating.
• Outgoing, warm, friendly personality.
• Have a genuine interest in caring for elderly residents and working in a geriatric environment.
• Able to walk long distances, climb stairs, and lift heavy objects.
• Have a high level of attention to detail and accuracy.
• Respect the confidentiality of all resident's and staff information and records.

Qualifications

• Commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity and compassion).
• Desire to model these values and encourage others to be allies, friends, and givers.
• “Can do” attitude towards work and passion for maintaining a five-star site appearance.
• Flexibility in schedule to cover for other team members.
• Willingness to cross-train on other shifts to support the community.
• Willingness to work independently.
• Working knowledge of Microsoft Office Applications and experience with equipment like copiers and printers.
• Professional appearance, friendly attitude, and composure in interactions with team members, residents, and visitors.
• Excellent time-management skills and ability to prioritize tasks in a high-traffic area with multiple interruptions.
• Experience in providing security detail for the property.
• Excellent communication and problem-solving skills.