Front Desk Optometrist’s Tech PT Reynoldsburg, OH #100

About the role

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Pay

The earning potential for this role is competitive, inclusive of base pay ($18‑$20) and incentives.

Schedule

Part‑time position with flexible scheduling to support work‑life balance.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
• Compute and process payment transactions/refunds using the in‑house Point of Sale system.
• Perform other administrative tasks as assigned.
• Process insurance claims efficiently.
• Maintain up‑to‑date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Input customer information into the computer system accurately.
• Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
• Sign‑in patients.
• Call and clearly document any insurance eligibility information before any services are provided.
• Make and maintain patients' charts per local Doctor specifications.
• File patient charts daily.
• Perform a thorough "pre‑test" as directed by the local Doctor (e.g., NCT, auto‑refraction, auto‑keratometry, color test, brief medical history, visual acuity, load phoropter, etc.).