Front Desk Optometrist’s Tech FT Poland, OH #224
Eyemart Express · Boardman, OH · 3 wk ago
Healthcare$15–$16/hrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We must include only sections with real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate.
We need to parse the posting.
Company Overview: description about Eyemart Express. That's about the company, maybe "About the role"? Actually "Company Overview" could be considered "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map sections accordingly.
We have:
- Company Overview (maybe "About the role" or "About the company"? The instruction says "About the role". But we have company overview. Could treat as "About the role" (since it's describing role context). We'll include as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map sections accordingly.
We have:
- Company Overview (maybe "About the role" or "About the company"? The instruction says "About the role". But we have company overview. Could treat as "About the role" (since it's describing role context). We'll include as About the role
with paragraph(s) summarizing company overview.
- Earning Potential: mentions base pay ($15-$16) and incentives. That's pay info. So we can have Pay
with paragraph describing earning potential: competitive, inclusive of base pay $15-$16 and incentives.
- Job Description: includes responsibilities list. We'll have Responsibilities
with - items for each bullet. The job description includes many responsibilities: answering telephone, greeting patients, performing pre-test, selling contact lenses, communicating specials, meeting sales goals, data entry, following A/R procedures, performing I&R training, ordering and dispensing contact lenses, troubleshooting complaints, filing, reporting, performing related work as directed. Also later there is a detailed "Responsibilities" section with subcategories: Customer Service, Sales and Promotions, Transaction Processing, Administrative Tasks, Insurance Claims, Product Knowledge, Patient Files, Data Entry, Patient Assessment, Patient Sign-In, Pre-Test Procedures, Contact Lens Orders. We need to preserve all substantive info. So we can combine them into a single list of duties, but we must not lose any detail. Could create subheadings? Not allowed; only h3 headings for those specific categories. We could keep one Responsibilities section with a list that includes all items. Might be long but okay.
We need to avoid repeating content. The "Job Description" paragraph already includes many responsibilities; the later "Responsibilities" section repeats some but with more detail. We should merge to avoid duplication but preserve all info. We'll produce a comprehensive list.
Let's extract all responsibilities from both sections:
From Job Description paragraph:
- answering the telephone
- greeting patients
- performing the "pre-test"
- selling contact lenses
- communicating Eyemart's specials and everyday low prices
- meeting sales goals
- data entry into the computer
- following A/R procedures
- performing I & R (insertion and removal) training
- ordering and dispensing contact lenses
- troubleshooting customer complaints
- filing
- reporting as necessary
- performing any related work as directed by a Manager or Doctor
From Responsibilities section (subheadings):
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Data Entry: Input customer information into the computer system accurately.
Patient Assessment: Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients' charts per local Doctor specifications. File patient charts daily.
Pre-Test Procedures: Perform a thorough "pre-test" as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
We need to ensure we don't duplicate. Many items overlap: greeting patients, customer service, etc. We'll combine.
We'll produce a
with each distinct responsibility as - . We'll try to capture all unique points.
Let's list unique responsibilities:
1. Answer telephone.
2. Greet patients.
3. Perform pre-test (including NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc.) following local pathogen control policy.
4. Sell contact lenses.
5. Communicate Eyemart's specials and everyday low prices.
6. Meet sales goals.
7. Data entry into computer system accurately (input customer information).
8. Follow A/R procedures (accounts receivable).
9. Perform I&R (insertion and removal) training.
10. Order and dispense contact lenses.
11. Troubleshoot customer complaints.
12. File and report as necessary (file patient charts daily, maintain patient files, reporting).
13. Perform any related work as directed by Manager or Doctor.
14. Provide exceptional customer service to all patients.
15. Maintain knowledge of current sales and promotions, policies regarding payment, returns, exchanges.
16. Compute and process payment transactions/refunds using in-house POS.
17. Perform other administrative tasks as assigned.
18. Process insurance claims efficiently.
19. Maintain up-to-date knowledge of products.
20. Create and maintain patient files following company and HIPAA confidentiality policies.
21. Assess and interpret patient's needs/wants based on prescription, facial features, lifestyle, occupation; suggest appropriate products (frames, lens type, coatings).
22. Sign-in patients; call and document insurance eligibility before services; make and maintain patients' charts per Doctor specs; file patient charts daily.
23. Assist with inventory control: receiving stock, maintaining merchandising, monthly inventory, loss prevention.
Also note: "Call customers daily for pick-up, job status, and any special order or production delays." That's part of contact lens orders.
Also "Deliver contact lenses to patients."
Also "Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention."
Also "Order and receive contact lenses."
We have many.
We'll combine overlapping items.
Now Requirements:
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
We'll put under
Requirements
with .
Qualifications: Not separate; maybe we can combine with Requirements? The instruction includes Qualifications as possible heading. But we have no explicit qualifications beyond requirements. Could treat Requirements as qualifications. We'll not create a separate Qualifications heading if no distinct content.
Skills: Not explicitly listed; maybe we can infer but we should not invent. So we skip Skills.
Benefits: Listed: Health Insurance, Vision Insurance, Dental Insurance, Matching 401k, Short-Term and Long-Term Disability, Life Insurance, Fully paid benefits to maintain licensing requirements and opportunities for advancement. Also mention work-life balance flexibility. We'll put under Benefits
with .
Pay: Already covered under Earning Potential. We'll put under Pay
with paragraph.
Schedule: Not mentioned explicitly; there is mention of work-life balance and flexibility but no specific schedule. So we should not create Schedule section because no specific content.
We must not include boilerplate: EEO, drug-free workplace, etc. Also remove lines about remote/hybrid, VSP Vision equal opportunity, etc. Also remove "This posting provides an overview of the role. A full job description will be provided upon hire." etc. Also remove "For roles that are remote..." etc. Also remove "Eyemart Express is where your career takes off." etc. Also remove "If you're ready to join a company that values excellence..." etc. Also remove "At Eyemart Express, we're dedicated to excellence..." etc. Also remove "We understand the importance of work-life balance..." maybe that's part of benefits? It's about flexibility; could be considered a benefit but it's vague. Might be okay to include as part of Benefits? It's not a concrete benefit like insurance. The instruction: only include section when posting has real, specific content for it. "Work-life balance and strive to be as flexible as possible with scheduling needs" is somewhat specific but not a concrete benefit. Could be included as a bullet under Benefits? Might be considered filler? It's not "commensurate with experience" etc. It's a statement about flexibility. I'd include it as a bullet under Benefits: "Flexible scheduling to support work-life balance." That seems specific enough.
Now we need to output only HTML fragment, no /, no markdown fences.
We'll produce:
About the role
... company overview ...
Responsibilities
- ...
...
Requirements
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements
- Opportunities for advancement
- Flexible scheduling to support work-life balance
Pay
The earning potential for this role is competitive, inclusive of base pay ($15‑$16) and incentives.
We must ensure we didn't miss any substantive info: The company overview paragraph: "30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better."
We'll put that in .
Also note: The posting includes "Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($15-$16) and incentives." We used that.
Now check for any other substantive info: There's also "We maintain a drug-free workplace and perform pre-employment substance abuse testing." That's boilerplate/legal; we should remove.
Also "VSP Vision is an equal opportunity employer..." remove.
Also "If you're ready to join a company that values excellence..." remove.
- with each distinct responsibility as
- . We'll try to capture all unique points.
Let's list unique responsibilities:
1. Answer telephone.
2. Greet patients.
3. Perform pre-test (including NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc.) following local pathogen control policy.
4. Sell contact lenses.
5. Communicate Eyemart's specials and everyday low prices.
6. Meet sales goals.
7. Data entry into computer system accurately (input customer information).
8. Follow A/R procedures (accounts receivable).
9. Perform I&R (insertion and removal) training.
10. Order and dispense contact lenses.
11. Troubleshoot customer complaints.
12. File and report as necessary (file patient charts daily, maintain patient files, reporting).
13. Perform any related work as directed by Manager or Doctor.
14. Provide exceptional customer service to all patients.
15. Maintain knowledge of current sales and promotions, policies regarding payment, returns, exchanges.
16. Compute and process payment transactions/refunds using in-house POS.
17. Perform other administrative tasks as assigned.
18. Process insurance claims efficiently.
19. Maintain up-to-date knowledge of products.
20. Create and maintain patient files following company and HIPAA confidentiality policies.
21. Assess and interpret patient's needs/wants based on prescription, facial features, lifestyle, occupation; suggest appropriate products (frames, lens type, coatings).
22. Sign-in patients; call and document insurance eligibility before services; make and maintain patients' charts per Doctor specs; file patient charts daily.
23. Assist with inventory control: receiving stock, maintaining merchandising, monthly inventory, loss prevention.
Also note: "Call customers daily for pick-up, job status, and any special order or production delays." That's part of contact lens orders.
Also "Deliver contact lenses to patients."
Also "Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention."
Also "Order and receive contact lenses."
We have many.
We'll combine overlapping items.
Now Requirements:
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
We'll put under
Requirements
with- .
Qualifications: Not separate; maybe we can combine with Requirements? The instruction includes Qualifications as possible heading. But we have no explicit qualifications beyond requirements. Could treat Requirements as qualifications. We'll not create a separate Qualifications heading if no distinct content.
Skills: Not explicitly listed; maybe we can infer but we should not invent. So we skip Skills.
Benefits: Listed: Health Insurance, Vision Insurance, Dental Insurance, Matching 401k, Short-Term and Long-Term Disability, Life Insurance, Fully paid benefits to maintain licensing requirements and opportunities for advancement. Also mention work-life balance flexibility. We'll put under
- ... ...
- High School Diploma or GED.
- Experience working in retail, customer service, or sales.
- Experience working in the optical industry is preferred but not required.
- We are willing to train.
- Health Insurance
- Vision Insurance
- Dental Insurance
- Matching 401k
- Short-Term and Long-Term Disability
- Life Insurance
- Fully paid benefits to maintain licensing requirements
- Opportunities for advancement
- Flexible scheduling to support work-life balance
Benefits
with- .
Pay: Already covered under Earning Potential. We'll put under
Pay
with paragraph. Schedule: Not mentioned explicitly; there is mention of work-life balance and flexibility but no specific schedule. So we should not create Schedule section because no specific content. We must not include boilerplate: EEO, drug-free workplace, etc. Also remove lines about remote/hybrid, VSP Vision equal opportunity, etc. Also remove "This posting provides an overview of the role. A full job description will be provided upon hire." etc. Also remove "For roles that are remote..." etc. Also remove "Eyemart Express is where your career takes off." etc. Also remove "If you're ready to join a company that values excellence..." etc. Also remove "At Eyemart Express, we're dedicated to excellence..." etc. Also remove "We understand the importance of work-life balance..." maybe that's part of benefits? It's about flexibility; could be considered a benefit but it's vague. Might be okay to include as part of Benefits? It's not a concrete benefit like insurance. The instruction: only include section when posting has real, specific content for it. "Work-life balance and strive to be as flexible as possible with scheduling needs" is somewhat specific but not a concrete benefit. Could be included as a bullet under Benefits? Might be considered filler? It's not "commensurate with experience" etc. It's a statement about flexibility. I'd include it as a bullet under Benefits: "Flexible scheduling to support work-life balance." That seems specific enough. Now we need to output only HTML fragment, no /, no markdown fences. We'll produce:About the role
... company overview ...
Responsibilities
Requirements
Benefits
Pay
The earning potential for this role is competitive, inclusive of base pay ($15‑$16) and incentives.
We must ensure we didn't miss any substantive info: The company overview paragraph: "30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better." We'll put that in. Also note: The posting includes "Earning Potential: The earning potential for this role is competitive, inclusive of base pay ($15-$16) and incentives." We used that. Now check for any other substantive info: There's also "We maintain a drug-free workplace and perform pre-employment substance abuse testing." That's boilerplate/legal; we should remove. Also "VSP Vision is an equal opportunity employer..." remove. Also "If you're ready to join a company that values excellence..." remove.