Front Desk Operations

Job Overview

Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice.

Responsibilities

• Provide administrative support to all members of the Operations department and Management.
  • Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
  • Handle all mailings and billings and process and track approved office supplies for all A/R offices.
  • Compose letters and submit them to Management for signature and approval.
  • Aid management in the preparation of presentations as necessary.
• Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.

Requirements

• Associate degree in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational and multi-tasking skills.
• Strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook.
• Proficiency researching the Internet.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, judgment and decision-making abilities.
• Ability to work with sensitive information and maintain confidentiality.
• Motivated self-starter.

Qualifications

• Associate degree in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
• Knowledge, Skills & Proficiencies:
  • Excellent customer service skills.
  • Strong verbal and written communication skills.
  • Detail oriented and strong organizational and multi-tasking skills.
  • Strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook.
  • Proficiency researching the Internet.
  • Ability to work with sensitive or confidential information.
  • Ability to meet deadlines and work well under pressure.
  • Ability to work in a team environment as well as independently and be self-driven.
  • Critical thinking, problem solving, judgment and decision-making abilities.
  • Ability to work with sensitive information and maintain confidentiality.
  • Motivated self-starter.

Physical Requirements

• Works under usual office conditions.
• Required to work at a personal computer as well as be on the phone for extended periods of time.
• Must be able to stand, sit, walk, and occasionally climb.
• The incumbent must be able to work extended and flexible hours and weekends as needed.
• Physical demands include the ability to lift up to 50 lbs.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision.
• Time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.

Disclaimer

• We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates.
• The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements.
• Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
• To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.