Front Desk/Night Auditor - Beauport Hotel
Beauport Hotel Gloucester · Gloucester, MA · 1 mo ago
On-siteManagement$21–$22/hrFull-time
About the role
Join our Front Desk/Night Audit team at the beautiful Beauport Hotel Gloucester! Provide excellent service to hotel guests, including check-ins/checkouts, answering questions, answering phone calls, preparing reports and daily communication with other departments.
Responsibilities
- Provide exceptional guest service during overnight shifts (10:00pm-6:00am)
- Handle check-ins/checkouts, answer phone calls, and prepare reports
- Communicate with other departments as needed
- Work independently and proactively solve problems
Requirements
- One year of hospitality/guest service experience (required)
- Previous front desk and/or night audit experience preferred
- Customer service experience required
- Efficiency, accuracy, and attention to detail
- Comfortable with computers, experience with Microsoft Office and hotel property management systems preferred
Qualifications
- Comfortable working with little supervision
- Ability to work nights and weekends as needed
- Primarily solo work, including group work as needed
Skills
- Excellent communication skills
- Attention to detail
- Computer proficiency (Microsoft Office, hotel property management systems)
Benefits
- 401(k) with matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance