Front Desk | Night Auditor

About the role

The Hyatt Regency DFW offers 811 guestrooms and 92,000 square feet of function space. Located across from Terminal C of the DFW Airport, this hotel seeks a full-time Night Audit Front Desk Agent.

Responsibilities

• Guest registration process and communication of hotel services and promotions
• Check in guests
• Answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Complete other duties at the discretion of management

Requirements

• Previous Hotel Front Desk Experience Required
• Refined verbal and written communication skills
• Advanced math and bookkeeping skills
• Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
• Time management and multitasking skills
• Ability to solve problems and diffuse tense situations
• Able to work on weekends

Qualifications

• Refined verbal and written communication skills
• Advanced math and bookkeeping skills
• Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
• Time management and multitasking skills
• Ability to solve problems and diffuse tense situations
• Able to work on weekends

Skills

• Communication skills
• Math and bookkeeping skills
• Computer skills
• Solving problems
• Diffusing tense situations

Benefits

• Free room nights
• Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance after 30 days for Full time
• 401K with company match
• 7 paid holidays
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Discounts at various retailers
• Tuition Assistance program
• On Site Parking
• Meal Provided during shift

Pay

The pay for this position is commensurate with experience.

Schedule

Your Schedule will range from 10:30pm to 7:00am / 11:30pm to 8:00am. Candidates must have Weekend Availability for consideration.