Front Desk Night Auditor and Bartender

Hotel Royal Oak in Royal Oak, Michigan is seeking a dependable, personable Night Auditor to deliver excellent overnight guest service and support our growing cocktail program.

About the role

This is not a traditional sit-behind-the-desk hotel job. Our lobby is a social space, our bar is part of the guest experience, and overnight staff play an important role in keeping the entire property running smoothly. The right person is confident working independently, comfortable making drinks, good with people, and calm when the unexpected happens.

Responsibilities

• Welcome guests and complete overnight check-ins and check-outs
• Answer phones, assist with reservations, and respond to guest questions
• Complete the nightly audit and verify payments, reports, and account balances
• Monitor the property and address overnight guest or security concerns
• Prepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hours
• Maintain a clean, organized, and properly stocked bar and front desk
• Process payments accurately through our hotel and point-of-sale systems
• Assist with light breakfast setup and prepare the hotel for the morning shift
• Complete shift reports and communicate important updates to management
• Create a welcoming experience for hotel guests and local bar patrons
• Follow all alcohol-service, safety, cash-handling, and hotel policies

Requirements

• Dependable and comfortable working overnight from 11:00 PM-7:00 AM
• Can work independently and make sound decisions without constant supervision
• Previous hotel, front desk, bartending, or customer-service experience
• Confident handling guest concerns in a calm and professional way
• Enjoy talking with people and creating a fun but polished atmosphere
• Can multitask without losing attention to detail
• Comfortable learning new technology and reservation systems
• Reliable transportation and consistent attendance
• At least 21 years old
• Can stand for extended periods and lift up to 30 pounds
• Weekend and holiday availability is required

Previous night-audit experience is preferred, but we are willing to train a strong hospitality or bartending candidate with the right attitude and attention to detail. Bartending experience and knowledge of classic cocktails are strongly preferred.

Schedule

Overnight shift: 11:00 PM-7:00 AM. Full-time or part-time opportunities available. Additional bartending shifts may be available based on experience and business needs.

Benefits

• Competitive hourly compensation
• PTO
• Bartending tips during eligible shifts
• Full-time or part-time scheduling
• Hands-on training in hotel operations and night audit
• Opportunities to grow into lead or supervisory responsibilities
• A unique independent hotel environment with a Hi-Fi Lobby Lounge, Vinyl Room, cocktails, music, events, and a strong local following