Front Desk Monitor
Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
Principal Responsibilities
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Routinely handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
- Perform other related duties as requested.
Commonwealth Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with behavioral health issues.
To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/our-vets-programs
Minimum Qualifications
- A high school diploma or GED is preferred.
- A polite and pleasant manner, efficiency, and firmness are essential.
- The ability to operate a busy front desk/security operation is necessary.
- Maintaining confidentiality is a key requirement.
Certifications
- Coordinator of Fire Safety & Alarms (F80) certification must be obtained within 90 days of hire.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.