Front Desk Monitor
Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Routinely handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
Minimum Qualifications
- A high school diploma or GED is preferred.
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
Required Certifications
- CPR/First Aid
- Narcan
- Fire & Emergency Drill Conductor (F-07)
- Front Desk Monitor
Benefits
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retail Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
About Dove House
Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/dv
About VOA-Greater New York
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
Equal Opportunity Employer
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.