Front Desk Monitor
Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.
East New York Residence is a single room occupancy residence (SRO) that provides permanent, supportive housing to formerly homeless single adults, including veterans and those suffering from mental illness. To learn more about the program, copy and paste this link into a browser: https://www.voa-gny.org/permanent-supportive-housing.
Minimum Qualifications
- A high school diploma or GED is preferred.
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
Certifications Required Within 90 Days of Hire
- Coordinator of Fire Safety & Alarms (F80).
Principal Responsibilities
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Routinely handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
Benefits
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth.
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/.
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.
To apply today, please visit our website: https://www.voa-gny.org/careers/.