Front Desk / Medical Records

Patient Admissions, Chart Preparation and Review

• Prepare and review patient charts
• Handle patient admissions
• Collect payments
• Communicate with patients via phone
• Maintain medical records

Insurance Verifications, Surgery Scheduling, and Other Duties

• Provide back-up support for Insurance Verifications
• Support Surgery Scheduling
• Perform other duties as assigned

Required Skills

• Show a genuine desire to work and improve the center as a whole
• Be detail oriented
• Communicate verbally and non-verbally in a professional manner
• Able to promote positive relationships with patients and staff
• Know insurance verification and collection processes
• Have problem solving and decision making skills
• Have professional appearance
• Have excellent phone etiquette and exceptional customer service skills

Required Experience

• High school diploma or equivalent with two years of work experience in medical office, hospital or clinic office administration with experience in patient services, scheduling, billing, coding or related fields
• Knowledge of computer software such as Microsoft Office
• Duties require professional verbal and written communication skills as well as proper telephone etiquette
• Knowledge of medical terminology and surgical procedures
• Thorough understanding of the requirements of Medicare, Worker’s Compensation and third party payers as related to ASC reimbursement
• Desire and ability to work productively within a Team concept while utilizing exceptional interpersonal and communication skills to independently interact with physicians, patients, family members and all levels of staff
• Ability to think quickly and problem solve independently
• Maintain current BLS certification

Pay

$25-27

Status

Full-Time/Regular